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Troubleshooting FAQ

Introduction

This section provides an overview of how to troubleshoot a WebLogic Integration deployment. It contains the following sections:

- Types of Problems

- Troubleshooting Resources

This section provides general troubleshooting tips. For information about known limitations in specific WebLogic Integration releases, see the BEA WebLogic Integration Release Notes.

Types of Problems

The following table describes the full range of problems, organized by type, that you might encounter in a WebLogic Integration deployment.

Table 1-1 Types of Problems in a WebLogic Integration Deployment

Problem Category | Types of Problems
--- | ---
Application problems | Syntax errors Data errors Other run-time errors (such as file not found, invalid data)
Server problems | Server is unavailable Service is unavailable
RDBMS problems | Database is unavailable Logon errors Connection errors SQL errors
Enterprise Information System problems | EIS is unavailable Logon errors Connection errors Data errors
Hardware problems | Hardware failure Hardware resource is unavailable
Operating system errors | Operating system errors
Network errors | Network failure Network resources are unavailable Logon errors

Troubleshooting Resources

The following sections describe resources that you can use to troubleshoot a WebLogic Integration deployment:

- WebLogic Server Log

- WebLogic Server Administration Console

- Business Process Management Debugging

- Application Integration Logs

- B2B Integration Log

- Release Notes

- Product Documentation

- BEA dev2dev Online

- Troubleshooting FAQ section of this document

WebLogic Server Log

The WebLogic Server log contains almost all run-time log messages. The location of the log file is specified in your server config.xml file. For detailed information about the WebLogic Server log, see "Using Log Messages to Manage WebLogic Servers" in the BEA WebLogic Server Administration Guide at the following URL:

>     http://edocs.bea.com/wls/docs70/adminguide/logging.html

WebLogic Server Administration Console

Certain messages, such as XML translation messages, are displayed only in the WebLogic Server Administration Console. You can increase the maximum console message trace level by adding the StdoutEnabled=true StdoutSeverityLevel=64 attribute to the Server element in the config.xml file.

Business Process Management Debugging

You can enable debugging to route event data to the WebLogic Server Administration Console by setting the following property:

>     -Dwli.bpm.server.eventprocessor.debug=1

For more information, see the Business Process Management Web page from the WebLogic Integration documentation.

Application Integration Logs

WebLogic Integration maintains separate logs for the Application View Management Console and for each adapter. These logs are located in the domain/logs directory, where domain is the name of the domain that is currently running. The Application View Management Console allows you to configure logging levels, as described in "Step 5: Deploy an Application View" in "Sample Detailed Procedure for Defining an Application View" in Defining an Application View in Using Application Integration.

B2B Integration Log

Messages about B2B integration activities are written to the B2B system log file (b2b.log) and to the WebLogic Integration B2B Console. For more information, see Writing to the Log in Writing Messages to the B2B Integration Log.

Release Notes

The BEA WebLogic Integration Release Notes provides information about known limitations and workarounds for the version of WebLogic Integration that you are using.

Product Documentation

The WebLogic Integration product documentation provides detailed information about all aspects of the WebLogic Integration product. For more information, see the documentation CD that comes with the WebLogic Platform package or go to the following URL:

>     http://e-docs.bea.com/wli/docs70/index.htm

BEA dev2dev Online

BEA dev2dev Online provides a range of technical resources for developers, including newsgroups on technical topics such as installation, clustering, JDBC, EJBs, servlets, and JSPs. For more information, visit BEA dev2dev Online at the following URL:

>     http://developer.bea.com/index.jsp

Troubleshooting FAQ

For a list of common problems, see Troubleshooting FAQ.