Duplicate or Modify a Campaign

As an administrator, you can duplicate an existing Campaign, then modify the new Campaign. You can also modify an existing Campaign, including changing the start or stop date or modifying the query user name.

From the Campaigns tab in the Editor pane, you can:

- Duplicate a Campaign
- Activate a Campaign
- Deactivate a Campaign
- Change the start and/or stop date
- Update the query user name
- Reset the Campaign properties

To duplicate a Campaign:

1. In the Campaigns Resource tree, select the Campaign you want to duplicate.
2. In the Editor pane, under the Campaigns tab, click Duplicate.
3. In the pop-up window, enter the name for the new Campaign. Click OK.

The new Campaign appears in the Campaigns Resource tree.

To activate a Campaign:

1. In the Campaigns Resource tree, select the Campaign you want to activate.
2. In the Editor pane, under the Campaigns tab, click on the active button.
3. Click Save Changes.

The Campaign is now active.

To deactivate a Campaign:

1. In the Campaigns Resource tree, select the Campaign you want to deactivate.
2. In the Editor pane, under the Campaigns tab, click on the not active button.
3. Click Save Changes.

The Campaign in no longer active. The targeted user will see default content rather than specific Campaign content in the Campaign's Placeholder.

To change a Campaign start and/or stop date:

1. In the Campaigns Resource tree, select the Campaign for which you want to modify the start or stop date.
2. In the Editor pane, under the Campaigns tab, click the calendar icon next to the Start Date or Stop Date field.
3. Use the month and year drop-down menus to select the month and year. You can also use the left and right arrows at the top of the calendar window to select the month and year.
4. Use the numbers in the date pane to select a day.
5. Use the up and down arrows in the time pane to select a specific time of day. You must click on each field in the time pane before you can modify it.
6. Click Save Changes.

The start and/or stop date have been modified for the Campaign.

To update the query user name:

1. In the Campaigns Resource tree, select the Campaign for which you want to change the query user name.
2. In the Editor pane under the Campaigns tab, go to the Query User Name field and click Update.
3. In the pop-up window, enter the new query user name. Click Save Changes.

The query user name has been modified for the Campaign.

To reset the Campaign settings:

1. In the Campaigns Resource tree, select the Campaign you want to reset.
2. In the Editor pane under the Campaigns tab, click on Reset Campaign.
3. In the pop-up window, select which component of the Campaign you want to clean up or reset. You can choose to reset the following aspects of the Campaign:
   - All
   - Ad Buckets
   - Ad Counts
   - End States
   - Mail Batches
4. Click Reset Campaign.

The Campaign has been reset.

Note: To cancel resetting the Campaign, click Cancel.

Related Topics:

- Modify an Email Action
- Modify a Content Action
- Modify a Discount Action
- Preview a Modified Campaign Action
- Assign Interaction Management Resources to a Delegated Administration Role
- Remove Interaction Management Resources from a Delegated Administration Role