## The Problem table

"Here's a realtime snapshot of the entire problem database. We'll look at it again later," the Java engineer said. "Note that each time you revisit this page, you'll see the latest data from the database."

Ms. Veep congratulated the group on their first day's accomplishments. "I'm really looking forward to our first eval next week!" she said.

Customer | Problem | Resolution | Priority | Status
--- | --- | --- | --- | ---
BEA WEBXPRESS, INC. | EXTENSION 658 INOPERATIVE | REPLACED LINE ADAPTER | Critical | Closed
BEA WEBXPRESS, INC. | NOISE ON TOLL FREE LINES |  | Critical | Escalated
BEA WEBXPRESS, INC. | NOISY LINES |  | Critical | Escalated
ASTROTECH CO. | NIGHT BELL INOPERATIVE |  | High | Escalated
ASTROTECH CO. | CALL WAITING DISCONNECTS CALLER |  | High | Escalated
ASTROTECH CO. | TRUNK BETWEEN BUILDINGS NOISY |  | Medium | Escalated
ASTROTECH CO. | BAD SPARES |  | Low | Escalated
DELRAY, LTD. | PBX REBOOT FAILED |  | Medium | Escalated
DELRAY, LTD. | BACKHOE DESTROYED OUTSIDE SWITCHBOX |  | Medium | Escalated
TANGERINE SOFTWARE | 16 DESKTOP UNITS NEED REPAIR |  | Medium | Escalated
TANGERINE SOFTWARE | BACKUP POWER GENERATOR FAILED | REPLACED GENERATOR BRUSHES | Critical | Closed
TANGERINE SOFTWARE | CALLER ID INOPERATIVE |  | Medium | Escalated
PERSIPHONE CO. | AUTO ROLLOVER INTERMITTENT |  | Medium | Escalated
PERSIPHONE CO. | TWO EXTENSIONS SEEM TO BE CROSS-CONNECTED |  | High | Escalated

More . . .