# Welcome to Crystal Reports for BEA WebLogic Workshop

This section briefly describes Crystal Reports for BEA WebLogic Workshop and outlines the contents and the intended audience of this online help. Product registration and technical support information is also included, along with a brief description of the document conventions used within this online help.

Click the appropriate link to jump to that section:

- What is Crystal Reports for BEA WebLogic Workshop?
- Who should use this online help?
- About this online help
- Product registration
- Crystal Care technical support
- Crystal Training
- Crystal Consulting
- Document conventions
- Trademark acknowledgements

## What is Crystal Reports for BEA WebLogic Workshop?

Crystal Reports for BEA WebLogic Workshop integrates Crystal Decisions' Java report processing and rendering capabilities with BEA WebLogic Workshop's Java Server Pages development environment. It allows you to quickly and simply add Crystal report viewing functionality to your J2EE applications, minimizing hand coding of data-connectivity and presentation formatting.

## Who should use this online help?

This online help is intended for BEA WebLogic Workshop users who want to include Crystal report viewing functionality in their projects. This online help is intended for J2EE developers who are familiar with BEA WebLogic Workshop and have a solid understanding of Java.

For more information about Crystal Reports for BEA WebLogic Workshop, consult the Crystal Reports for BEA WebLogic Workshop Developer's Guide.

## About this online help

This online help provides you with procedures for ensuring Crystal Reports for BEA WebLogic Workshop is correctly installed and how to download and install the Crystal Reports for BEA WebLogic Workshop Designer. It also shows you how to use Crystal Reports for BEA WebLogic Workshop to integrate report viewing into BEA WebLogic Workshop projects.

### Section contents

The following is a short description of each of the remaining sections in this online help.

##### Getting Started

This section shows you how to set up Crystal Reports for BEA WebLogic Workshop. It shows you how to ensure that Crystal Reports for BEA WebLogic Workshop is installed correctly, and how to obtain and install a copy of Crystal Reports. If Crystal Reports for BEA WebLogic Workshop is not installed, this section shows you how to update your BEA WebLogic Workshop installation to include it.

##### Using Crystal Reports for BEA WebLogic Workshop

This section shows you the various ways you can use Crystal Reports for BEA WebLogic Workshop to add Crystal report viewing functionality to your BEA WebLogic Workshop projects. It guides you through the process of adding new or existing reports to your projects, editing reports you've added to your projects, and provides important information on report migration.

## Product registration

Product registration can be accessed at any time by following the on-screen registration prompts that appear when using Crystal Reports for BEA WebLogic Workshop components.

Product registration allows you to keep up to date with product advancements and gives you access to:

- A copy of the Crystal Reports for BEA WebLogic Workshop Designer, a customized desktop report designer.
- Two free technical support incidents.
- JSP and report samples.
- An upgrade utility to migrate legacy reports to the Crystal Reports 9 format.

  Crystal Reports for BEA WebLogic Workshop is compatible with the Crystal Reports version 9 and newer report formats.

Once you have completed the online registration process, an email is sent to you. This email provides you with:

- A registration number.
- Keycode information.
- Instructions for downloading and registering the Crystal Reports for BEA WebLogic Workshop Designer.
- Technical support information.

  This includes instructions on how to access technical support resources.

- Instructions on accessing the Developer Zone.

  The Developer Zone gives you access to a variety of developer resources, including sample code, tutorials, and discussion forums.

Your product registration number and the keycode information provided by the registration process are needed in order to install and activate your copy of the Crystal Reports for BEA WebLogic Workshop Designer. Completing the activation process finalizes your product registration.

## Crystal Care technical support

Your copy of Crystal Reports for BEA WebLogic Workshop entitles you to two free technical support incidents. In order to receive this support, your copy of Crystal Reports for BEA WebLogic Workshop must be registered. For more information about product registration, refer to Product registration.

To find out about the technical support programs available for Crystal Reports for BEA WebLogic Workshop:

- Go to our support web site at:

  http://support.crystaldecisions.com/crystalcare/

- Contact your regional office. For details, go to:

  http://www.crystaldecisions.com/contact/offices.asp

## Crystal Training

Whether you're a developer, information technology professional, or business user, we offer a wide range of Crystal Reports training courses designed to build or enhance your existing skills. Courses are available online, at certified training centers, or at your own site:

- For a complete list of training courses and special offers, visit:

  http://www.crystaldecisions.com/training/

- Or contact your regional office. For details, go to:

  http://www.crystaldecisions.com/offices/

## Crystal Consulting

Our global team of certified consultants and consulting partners can guide you through a corporate-wide solution—including strategy, design, integration and deployment—for the fastest results, maximum performance, and increased productivity.

- To learn more, visit:

  http://www.crystaldecisions.com/consulting/

- Or contact your regional office. For details, go to:

  http://www.crystaldecisions.com/offices/

## Document conventions

This online help uses the following conventions:

- Commands and buttons

  For easy recognition within procedures, User Interface (UI) features appear in bold type. For example: On the File menu, click New.

- Keyboard shortcuts

  Delete means the `Delete` key, or the `Del` key on your numeric keypad. Enter means the `Enter`, `Return`, or `CR` key, depending on which of these keys appears on your keyboard.

- Key combinations

  `CTRL+KEY`, `SHIFT+KEY`, and `ALT+KEY` are examples of key combinations. Hold down the first key in the combination and, at the same time, press the second key in the combination (designated above as KEY). For example: `CTRL+C` means hold the `Control` key down and press the letter `C` on your keyboard (`CTRL+C` is the Windows Copy command).

- Key terms are italicized when first defined.
- Monospaced font indicates file paths and names, lines of code, and data that you enter using your keyboard (for example: In the Formula Editor, type `If Sales > 1000 Then crRed`).
- Monospaced, italicized font indicates variable data that you must replace with data appropriate to your current settings, environment, or task. For example, in the following URL, you would replace webserver:

  `http://webserver/crystal/enterprise/`

## Trademark acknowledgements

Crystal Decisions, Crystal Reports, Crystal Enterprise, Crystal Analysis, Crystal Services, Crystal Care, Crystal Assist, Crystal Applications, Info and Holos are trademarks or registered trademarks of Crystal Decisions, Inc. in the U.S. and/or other countries. All other trademarks or registered trademarks referenced are the property of their respective owners.

All BEA brand and product names are trademarks or registered trademarks of BEA Systems, Inc. in the United States and other countries.

Crystal Decisions http://www.crystaldecisions.com/ Support services http://support.crystaldecisions.com/