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## 20 ATM / Branch Maintenance

This topic describes the information about ATM / Branch Maintenance feature.

ATM Branch Locator feature available to the bank customers enables the users to locate the bank’s ATMs/ branches available within a specific radius of his current location.

Default radius is 2.5 Kms which can be configured by updating the value of `DEFAULT_SEARCH_RADIUS` in`digx_fw_config_all_b.` Changed value will be in effect post server restart.

For the customers, to fetch the relevant information related to ATMs and Branches, System Administrator maintains the data at their local databases. The details of ATMs and Branches are fetched from the core banking application, which is further enriched and stored in local database. This is a one-time activity at the time of implementation. Subsequently, as and when branches and ATMs are added, or any details regarding them updated, the administrator performs the necessary updates to the bank database.

Using this option, the System Administrator can search and view the ATM/ branch and its details (Fetched from core banking application) which include branch/ ATM ID, branch name, address details, phone number, work timings and services offered by the bank. New ATM and branch details can also be manually added, viewed and edited.

The System Administrator can manually add new branch/ ATM details one by one, or add multiple branches / ATMs details simultaneously through file upload.

Pre-requisites

- Transaction access is provided to System Administrator.
- Approval rule set up for System Administrator to perform the actions.
- ATM and Branches are maintained in core banking application.

Figure 20-1 Workflow

Description of "Figure 20-1 Workflow"

Features Supported In Application

- Add ATM/ branches
- View ATM/ branches
- Edit ATM/ branches
- Delete ATM / branches

Navigation Path: Perform anyone of the following navigation to access ATM/ Branch Maintenance.

- From System Administrator Dashboard, under Configuration widget, click ATM/ Branch Maintenance.
- From System/ Bank Administrator Dashboard, click Toggle Menu, then click Menu, and then click Configuration, Under Configuration , click ATM/ Branch Maintenance.

- ATM/ Branch Maintenance - Search
  This topic describes the information about ATM/ Branch Maintenance - Search screen. Using this option, System Administrator can search for particular ATM/ Branch based on search parameters.
- ATM/ Branch Maintenance - Add
  This topic describes the information about ATM/ Branch Maintenance - Add screen. Using this option, System Administrator can add ATM or branch details.
- ATM/ Branch Maintenance - Edit
  This topic describes the information about ATM/ Branch Maintenance - Edit screen. Using this option, System Administrator can update or edit an ATM/ branch details.
- ATM/ Branch Maintenance - Delete
  This topic describes the information about ATM/ Branch Maintenance - Delete screen. Using this option, System Administrator can search for particular ATM/ Branch based on search parameters.
- FAQ