Previous Next JavaScript must be enabled to correctly display this content

## 59.1.4 Deleted Mail

This topic describes the systematic instruction to Deleted Mail option.

This folder displays all the messages that are deleted by the user from the Inbox and Sent Mail folders.

Navigation Path:

Access through the kebab menu of any other screens available under Mailbox

To view the deleted messages:

1. The list of deleted messages appears on the screen.
   Click the link on the subject of any individual message to view the details of that message.

   Figure 59-6 Deleted Mail

   Description of "Figure 59-6 Deleted Mail "
2. The overlay with details of the selected Sent Mail appears.

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 59-6 Deleted Mail - Field Description

   Field Name | Description
   --- | ---
   From | The name of the sender of the mail.
   Subject | The subject of the mail is displayed against each mail record.
   Received | The date and time on which the message was sent/received is displayed against each mail record.

3. Perform anyone of the following actions:
   - Click the subject link of the deleted message that you wish to view.
   - Click Refresh to refresh the folder.
   - To delete a single or multiple mails, select the check box (s) against the mail, and click Delete to delete the message/s.
   - To restore the deleted mails back to inbox, select the check box(s) against the mail, and click Restore.
   - Click on kebab menu to access mailbox related transactions.
4. Perform anyone of the following actions:
   - The overlay screen on which details of the selected mail are displayed, appears.
   - Click to close the overlay window.

   Figure 59-7 Deleted Mail Details

   Description of "Figure 59-7 Deleted Mail Details "

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 59-7 Deleted Mail Details - Field Description

   Field Name | Description
   --- | ---
   Message Details | This section displays the detailed message.
   Message Heading | The subject of the deleted mail.
   From | The name of the sender of the mail.
   Sent | The date and time on which the message was sent/received.
   Message Contents | The content of the deleted mail.

5. Perform anyone of the following actions:
   - Click Delete to delete the message.
   - Click to close the overlay window.

Parent topic: Mails