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## 59.2 Alerts

This topic describes the systematic instruction to Alerts option.

Under this section, all the alerts auto generated and sent to the logged in user will be displayed. User is not allowed to reply to the alerts received in his mailbox. Number of unread mail count if any will be shown in this section.

Navigation Path: Perform anyone of the following navigation to access.

- From System/ Bank Administrator Dashboard, click Toggle Menu, then click Menu and then click Mailbox. Under Mailbox , click Alerts.
- From System/ Bank Administrator Dashboard, click on the icon, then click Alerts and then click View All.

Access through the kebab menu of any other screens available under Mailbox

To view the alerts:

1. Navigate to one of the above paths.
   The Alerts screen appears.

   Figure 59-8 Alerts

   Description of "Figure 59-8 Alerts"
2. Click on the subject link of an individual message to view the details of that message.

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 59-8 Alerts - Field Description

   Field Name | Description
   --- | ---
   Subject | The subject of the alert is displayed against the specific alert record.
   Received | The date and time on which the alert was sent is displayed against the specific alert record.

3. Perform anyone of the following actions:
   - Click an individual alert to view the details of the alert. The details of the alert appears.
   - Click icon to refresh the mailbox.
   - To delete multiple alerts, select the check box (s) against the alert, and click icon to delete the alert.

   Figure 59-9 Alerts Details

   Description of "Figure 59-9 Alerts Details"

   Table 59-9 Alerts Details - Field Description

   Field Name | Description
   --- | ---
   Alerts Details
   Received Date & Time | The date and time on which the alert was received.
   Message | The content of the alert.

4. Perform anyone of the following actions:
   - Click icon to delete the alert.
   - Click Back to navigate back to the previous screen. The delete warning message appears.

Parent topic: Mailbox