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## 45.4 FAQ

1. Can a user be the part of multiple user groups created under a party?

   Yes, same user can be part of multiple user groups. Whereas creating a user group without any user is not allowed.

2. Where can these Administrator User Groups be used?

   User groups created for Administrator users are used for approval and for User Group – mail subject mapping.

   Approval - User groups maintained by administrators are used while creating approval workflows and approval rules.

   Secured Mailbox - Each subject category is linked to a group of Bank Administrator users. Depending upon the mail-subject mapping to each Bank Administrator user, administrators will receive the mails only of the subjects mapped to the users and initiated by bank’s customers.

3. Can I delete an existing user group?

   No, user groups cannot be deleted but can be edited. Administrator can add new users and remove existing users of the user group.

4. Can I add users of linked party ID while creating a user group for primary party?

   No, only users of primary party can be the part of user group.

Parent topic: User Group Management