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## 15 Origination Workflow Configuration

This topic describes the information about Origination Workflow Configuration option.

Banks across different geographies can have varied requirements with regards to sequence of steps in originations for different products.

Workflow configuration is an administrative maintenance using which the bank administrator can define the sequence of the sections in application form for each of the products as well as for the bundle application. In addition to defining the sequence in which each section should flow in an application form, the administrator can also use this feature to define which Online KYC mode is to be enabled for the prospect applicants applying for any product that belongs to a specific product category. The administrator can also wish to disable Online KYC for any product category, as required.

There will be a default workflow defined in the system as part of Day0 definition for each of the product along with identified set of steps.

You can create and maintain the priority to be assigned to each product category that can be part of a bundled application. This will dictate the sequence of steps within the bundled application form.

The bank administrator will have an option to view the default workflow for each of the products. If the sequence defined for a product does not suit the bank requirements, the administrator can opt to create a custom workflow by re-arranging the steps.

The bank administrator also will have a choice to decide on the workflow to be applied for products i.e. default / custom.

Note:

Selfie mode of Online KYC (powered by Jumio) is not supported on cloud. And it will be disabled by default.

Pre-requisites

- Transaction access is provided to Bank Administrator
- Default Workflow with set of steps applicable for each product category is defined in the system

Features supported in application

Workflow configuration allows Bank Administrator to:

- Single Product Application
  - View Default Workflow
  - View Custom Workflow
  - Edit Custom Workflow
- Bundle Application
  - View Default Workflow
  - View Custom Workflow
  - Edit Custom Workflow

Note:

This functionality is available for Retail as well as Small and medium Business Origination workflows.

For retail originations, joint account applications workflow configuration is allowed for supported products.

The Disbursement & Repayment step in Insta Personal Loan Applications (Generic and US Region) cannot be removed from the application form workflow as it is mandatory for the processing of insta loans.

Navigation Path: Perform the following navigation to access Origination Workflow Configuration.

- From System/ Bank Administrator Dashboard, click Toggle Menu, then click Menu and then click Others, Under Others , click Origination Workflow Configuration.

- View Workflow for a Single Product Application
  This topic describes the systematic instruction to View Workflows- Single product option. Using this option Bank Administrator can view the retail or business workflow defined for a single product application.
- Single Product Application
  This topic describes the in formation about Single Product Application option.
- Bundle Application
  This topic describes the in formation about Bundle Application option.
- FAQ