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## 11.3 Credit Note Inquiry

This topic describes the systematic instruction to inquire credit notes applied to the customer based on the various criteria such as Credit Note Number, Buyer, Supplier, Date Range, and so on.

Specify User ID and Password, and login to Home screen.

1. On Home screen, click Receivables And Payables. Under Receivables And Payables, click Inquiry.
2. Under Inquiry, click Credit Note Inquiry.
   The Credit Note Inquiry screen displays.

   Figure 11-6 Credit Note Inquiry

   Description of "Figure 11-6 Credit Note Inquiry"
3. Specify the fields on Credit Note Inquiry screen.

   Note:

   The fields marked as Required are mandatory.
   For more information on fields, refer to the field description table.

   Table 11-4 Credit Note Inquiry - Field Description

   Field | Description
   --- | ---
   File Reference Number | Specify the unique reference number of the file used for uploading credit note.
   Credit Note Number | Specify the specific credit note number to search for.
   Buyer | Click the Calendar icon and select the buyer mentioned in the credit note.
   Supplier | Click the Calendar icon and select the supplier mentioned in the credit note.
   Relationship | Click the Calendar icon and select the relationship for which the credit note is created.
   Program | Click the search icon and select the program under which the credit note is created. This field is applicable only for OBSCF system.
   Credit Note Status | Select the status of credit note to filter the search result.
   Reconciliation Status | Select the recon status of the credit note to filter the search result.
   Date Reference Basis | Select the type of date range to be applied for search.
   Date Range | Click the Calendar icon and select the start date and end date of the date range.
   Currency | Select the currency of the transaction.
   Amount From | Specify the minimum credit note amount to be considered for the search.
   Amount To | Specify the maximum credit note amount to be considered for the search.
   Indirect Payment | Select the value to specify whether any indirect payment is made. The options are: Yes No

4. Click Search to view the search results.
   The Credit Note Inquiry - Search Results screen displays.

   Figure 11-7 Credit Note Inquiry - Search Results

   Description of "Figure 11-7 Credit Note Inquiry - Search Results"
5. Click the Credit Note Number link to view the details of the credit note.

Parent topic: Inquiries