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## 4.1 Business Exceptions

This topic describes the systematic instructions to view the transaction details of business exception queue.

Specify User ID and Password, and login to Home screen.

1. On Home screen, click Virtual Account Management. Under Virtual Account Management, click Queues.
2. Under Queues, click Business Exceptions.
   The Business Exceptions screen displays.

   Figure 4-1 Business Exceptions

   Description of "Figure 4-1 Business Exceptions"
   For more information on fields, refer to the field description table.

   Table 4-1 Business Exceptions – Field Description

   Field | Description
   --- | ---
   Transaction Reference Number | Displays the transaction reference number.
   Source Code | Displays the source code.
   Status | Displays the status of the record.

3. On Business Exception screen, select the required record.
   The Business Exception Queue screen displays.

   Figure 4-2 Business Exception Queue

   Description of "Figure 4-2 Business Exception Queue"
   For more information on fields, refer to the field description table.

   Table 4-2 Business Exception Queue – Field Description

   Field | Description
   --- | ---
   View Payload | Displays the payload details of the business exceptions.
   Retry | Allows to retry the business exception queues.

Parent topic: Queues